Frequently asked questions

Short answers about ordering, delivery, payment and the rest.

Where does 2bazar deliver?

2bazar delivers in Baku and Baku's outskirts. Check whether your exact address is within the service area when placing an order.

How much is delivery?

The delivery fee depends on the delivery zone. Check the exact amount during checkout or contact support.

Can I pay online by card?

No. Online card payment is not currently available. Payment is cash or card on delivery.

How do I place an order?

Select a product on the website and complete the order. Guest checkout is available.

Do I need an account?

No. You can order as a guest. If you create an account, it uses a six-digit email login.

How is my order confirmed?

An operator confirms the order by phone or email. Make sure your contact details are correct.

When do I pay?

You pay on delivery. Cash and card payment are accepted.

What happens if a product is not delivered?

Contact support if there is an issue with your order. Return terms are available at 2bazar.az/legal/returns.

Can I return a product?

Return conditions may depend on the product and order status. See 2bazar.az/legal/returns for the official terms.

Which languages does the website support?

The website is available in Azerbaijani, English and Russian.

How can I contact support?

You can call support at +994 10 315 38 07 or message the same number on WhatsApp. You can also email [email protected].

Where can I read reviews?

Customer reviews are published at review.2bazar.az.

How large is the catalogue?

The catalogue is currently small. 2bazar has been gradually expanding its selection since operations began.

Can I track my order?

You can follow your order status on your device through the website or web app. Guests who place an order can also track it on their own device.

What are 2bazar's legal details?

The company operates in Baku, Azerbaijan, with VOEN 2605214372.